According to Anwar Soussa, CEO of Safaricom Ethiopia, the telecom operator is not going to offer unlimited data packages for at least two years.
Safaricom who switched on its network and services in Addis Ababa believes that unlimited data packages put pressure on the network.
“I am not a fan of unlimited offers. Unlimited packages put a lot of strain on the network, slowing it down for everybody,” stated Anwar during a press briefing today in the capital.
Anwar added that such offers are only feasible when there is a large network and infrastructure.
“We won’t be offering unlimited packages for the next two or three years. We would have very generous offers but not unlimited,” added Anwar.
The “07” network in Addis Ababa is offering customers 4G data, voice, and SMS services between Safaricom Ethiopia and Ethio Telecom customers, international calls worldwide, and affordable phones for purchase.
Customers will be able to purchase SIM cards, choose their preferred numbers, buy airtime, and access dedicated customer support at the branded shops in the city at Garad Mall, Meskel Flower, Jemo, Bole (in front of Selam City Mall, and CMC (beside Gast Mall) and all branded souks.
Customers can contact the call center by dialing 700 and get services in 5 languages (Amharic, Afaan Oromo, Af-Somali, Tigrigna, and English).